Services
This page is to find services for people in Harrow.
NHS Choices
NHS Choices is the online 'front door' to the NHS. It is the country's biggest health website and gives all the information you need to make choices about your health.
You can find information about hospitals, GPs and dentists and urgent care. As well as basic contact details, you can also find feedback from other people about what they think about these services.
It’s not just limited to NHS information. You can also find information about other services in your area (often provided by charities) that can help you with conditions from Alzheimers through to weight loss.
Care Quality Commission
The Care Quality Commission checks all hospitals, dentists, care homes and care services to see if they meet national standards. You can find out what they have to say about these services in your area by visiting their website.
My Health London
My health London provides information about health services should be available to all Londoners. Patients can access information and make comparisons that enable them to decide which service is right for them.
Harrow Social Services
Harrow Social Services provided by Harrow Council provides services for adults and older people. The team have a single access number that can be contacted to book an appointment or raise a concern - 020 8901 2680
Harrow Children’s Services
Harrow Children’s Services can be contacted at 020 8901 2690 a single access number for family advice team, children’s centres, support team and child development team.
The North West London Hospitals NHS Trust
The North West London Hospitals NHS Trust manages Northwick Park and St Mark’s hospitals in Harrow and Central Middlesex Hospital in Park Royal.
NWLHT care for more than half a million people living across Brent and Harrow as well as patients from all over the country and internationally at St Mark’s, a specialist hospital for bowel diseases. This makes them one of the biggest and busiest NHS trusts in the capital.
Royal National Orthopaedic Hospital Trust
RNOH is the largest orthopaedic hospital in the UK and regarded as a leader in the field of orthopaedics both in the UK and world-wide. It provides a comprehensive and unique range of neuro-musculoskeletal healthcare, ranging from acute spinal injuries to orthopaedic medicine and specialist rehabilitation for chronic back sufferers.
RNOH also plays a major role in teaching. Over 20% of all UK orthopaedic surgeons receive training at the RNOH. Patients benefit from a team of highly specialised consultants, many of whom are nationally and internationally recognised for their expertise.
Central and North West London NHS Foundation Trust
Central and North West London NHS Foundation Trust (CNWL) is a large and diverse organisation, caring for people with a wide range of physical and mental health needs. Its 5,500 staff make-up more than 300 different teams, who provide healthcare to around one third of London’s population and the surrounding areas.
A wide range of services is provided to treat people with a variety of health needs. In broad terms, these include common physical health problems, long-term conditions, mental health, learning disabilities, eating disorders, addictions and sexual health.
Department for Communities and Local Government
The Department for Communities and Local Government works to move decision-making power from central government to local councils. This helps put communities in charge of planning, increases accountability and help citizens to see how their money is being spent.
Contact, Help, Advice and Information Network
CHAIN - Contact, Help, Advice and Information Network - is an online mutual support network for people working in health and social care. It gives people a simple and informal way of contacting each other to exchange ideas and share knowledge.
Complaints about Health and Social Care
Making the health and social care complaints system work for people - and save lives
Complaints can identify problems and help to improve services for other people. But the health and social care system is not always good at listening. That's the lesson of Mid Staffordshire, Winterbourne View and Morecambe Bay. Report after report has found a systematic failture to listen to, and act upon, the concerns of patients, carers and families. These failures have resulted in neglect, poor quality care and even death.
The complaints system is too complex
People looking to complain about the service they or their families have received from their local hospital, GP or care home are also going unheard because the current system is simply too complex.
With so many organisations involved it’s difficult to know where to start, let alone having the strength and persistence to navigate the system on your own.
It's time to do things differently
For the health and care system to learn from its mistakes, the complaints system needs to be simplified. It also needs to be more joined up to ensure there is ‘no wrong door’ for people looking to raise a concern, and the right information and support needs to be made available for those who want to complain.
We are working to get the system to make these changes. However, we know that change takes time and there are people out there who need help now. That's why we've worked with Citizens Advice to produce a series of consumer guides to help people understand the current system and who they can contact, plus practical tools to make sure that the complaint is raised in a way that means it will be heard.
For further information http://www.healthwatch.co.uk/complaints
Walk-in Centres
Walk-in centres and urgent care centres (UCCs) are an alternative to accident and emergency (A&E) departments.
Alexandra Avenue Health and Social Care Centre
Rayners Lane
275 Alexandra Avenue
HA2 9DX
Opening times: 8am-8pm, seven days a week
Telephone: 020 8966 6300
The Pinn Medical Centre
Pinner
37 Love Lane
HA5 3EE
Opening times: 8am-8pm, seven days a week
Telephone: 020 8866 5766
HHCIC East Walk in Centre - The Belmont Health Centre
Belmont Health Centre
516 Kenton Lane
Harrow
HA3 7LT
Opening times: 8am-8pm, seven days a week
Telephone: 020 8866 4100 extension 228 (please note this number is to check the waiting time and for information only)
Urgent Care Centre
Northwick Park Hospital Urgent Care Centre
Watford Road
Harrow
HA1 3UJ
Opening times: 24 hours a day, seven days a week
Tel: 020 8864 3232
Harrow Patients Participation Network - HPPN
Established in 2013, the HPPN is an umbrella organisation bringing together patients from all of Harrow's NHS GP Practices.
