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Your spotlight on local services

CQC's New Hospital Inspection Programme - Press Release


The Care Quality Commission’s (CQC) new programme of hospital inspections starts this week, with inspections in London and Yorkshire.

The first inspection will begin tomorrow (Tuesday 17 September) at Croydon Health Services NHS Trust. The second will begin on Thursday 19 September at Airedale NHS Foundation Trust.

The inspections, under the leadership of CQC’s new Chief Inspector of Hospitals, Professor Sir Mike Richards involve significantly larger inspection teams than CQC has used in the past. The teams – called inspection panels - will include doctors, nurses and other experts and trained members of the public. They will cover every site that delivers acute services and eight key services areas: A&E; medical care (including frail elderly); surgery; intensive/critical care; maternity; paediatrics/children’s care; end of life care; outpatients.

The inspections will be a mixture of announced and unannounced visits and they will include inspections in the evenings and weekends when we know people can experience poor care. On the evening of the first day of each inspection there will be a ‘listening event’ where local people can tell members of the inspection panel their views of the hospital’s care.

Each inspection will provide the public with a clear picture of the quality of care in their local hospital, exposing poor and mediocre care and highlighting the many hospitals providing good and excellent care. Where there are failures in care, Sir Mike will highlight what needs to be addressed and ask the trusts along with, Monitor, the NHS Trust Development Authority and NHS England to make sure a clear programme is put in place to deal with the problems.

Professor Sir Mike Richards said: "These inspections are designed to provide people with a clear picture of the quality of the services in their local hospital, exposing poor or mediocre care as well as highlighting areas of good and excellent care.

"We know there is too much variation in quality in the NHS – these new in-depth inspections will allow us to get a much more detailed picture of care in hospitals than ever before. Inspections are supported by an improved method for identifying risks and with much more information direct from patients and their families, and hospital staff

“We aim to publish our reports about a month after we have completed the inspections.” More