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Healthwatch England Update - NHS Friends and Family test results

01/08/2013

The first results of the NHS Friends and Family Test was launched on 31st July 2013. The test asks patients whether they would recommend Accident and Emergency (A&E) and inpatient wards to their nearest and dearest based on their own experience.

Scoring is as follows:

Best Score = 92

Ok Score = 63

Worst = - 41

Our local hospitals have scored as follows:

  • Royal National Orthopaedic Hospital NHS Trust = 87
  • North West London Hospitals NHS Trust = 68

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