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Your spotlight on local services

Healthwatch England Update - NHS Friends and Family test results


The first results of the NHS Friends and Family Test was launched on 31st July 2013. The test asks patients whether they would recommend Accident and Emergency (A&E) and inpatient wards to their nearest and dearest based on their own experience.

Scoring is as follows:

Best Score = 92

Ok Score = 63

Worst = - 41

Our local hospitals have scored as follows:

  • Royal National Orthopaedic Hospital NHS Trust = 87
  • North West London Hospitals NHS Trust = 68

More here