Harrow Mental Health Service Carer Clinic
A message from our colleagues at Central and North West London NHS Foundation Trust (CNWL):
WHO IS A CARER?
A carer is someone who provides help and unpaid support to a friend, family member or any other loved one.
WHAT IS THE CARER CLINIC?
CNWL recognises the importance of working in partnership with carers and that sometimes carers have concerns or questions that are best answered at a senior management level. The carer clinic is an opportunity to have a one-to-one consultation with a senior member of Management.
The Senior Management Team is made up of Social Workers, Nurses and Occupational Therapists from different mental health services:
• Matrons from the Adult and Older Adult Acute Wards
• Managers of the Community Mental Health Hubs/ Bentley House
• Borough Lead Occupational Therapist
WHAT SUPPORT CAN THE HARROW CARER CLINIC OFFER?
The carer clinic can offer a range of support and information, depending on your individual needs or concerns. Some examples are:
• Concerns and compliments about the level of care you and your loved one are receiving
• Questions about how mental health services operate
• Signposting to additional support available for carers
• Information on policies and procedures
• Information on patient and carer involvement opportunities
CNWL’s Harrow Mental Health Service will do their best to address any concerns and provide formal feedback.
Find out more in the flyer below.