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Your spotlight on local services

Introducing the Healthwatch Harrow Patient Experience Panel (PEP)


Healthwatch Harrow is the ‘official voice’ across the Borough for health and social care service users.

Our database contains 1,000’s of health and social care related issues, good and bad, about services ranging from GPs, Northwick Park Hospital (and other local hospitals), Care Homes, Adult Social Care, Mental Health Services, Dentists, Pharmacists and more.

We are looking for residents, and professionals, to join our newly formed Patient Experience Panel (PEP).

The PEP reviews service user experiences, applies coding (or theming), monitors equality and diversity, and discovers leading health and social care related trends.

If you think this is a role for you, do get in touch:

020 3432 2889

Check our events page for upcoming PEP sessions.


Guide for Volunteers

Annex 1 - Coding Matrix

Annex 2 - Coding Exercise