Healthwatch Harrow are your independent champions for making sure that your views on local Health and social care services are heard and fed back to the people who commission services to ensure they improve.
GP Access Survey 2025
The way we access local primary care services, such as GPs is evolving all the time. In recent years there has been a large shift towards remote services, with patients now booking online, and typically receiving their initial consultation (triage) through phone or video call.
Traditional methods, such as booking through the phone or in-person are on the decline, and this will affect certain groups with a support need – such as older people or those with a sensory disability.
With all this change we launched a survey on access, completed by around 60 people from a range of ages and backgrounds.
We compared findings with a similar survey in 2024 - to see what has changed.
Insights and Analysis
We listen to people's stories about health and social care services in Harrow. Each and every month, we receive and review around 300 experiences - about services including local GPs and Dentists, Northwick Park Hospital, Mental Health and Social Care Services.
Every story is valued, and evaluated - to establish what has worked well, and what potentially could have worked better. It is our view, that local services should meet the needs of local people.
Our findings are detailed in our trends analysis reports. Produced quarterly (every three months) they report on individual services, and also services as a whole right across the borough. We share the reports with our partners in the NHS and Local Authority, and they are also available right here on the website.
News and views
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Latest reports and publication
Healthwatch Harrow Newsletter, April 2025
Edition Cover: Grand Union Canal
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Advice and information
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