Healthwatch Harrow are your independent champions for making sure that your views on local health and social care services are heard and fed back to the people who commission services to ensure they improve.
Insights and Analysis
We listen to people's stories about health and social care services in Harrow. Each and every month, we receive and review around 300 experiences - about services including local GPs and Dentists, Northwick Park Hospital, Mental Health and Social Care Services.
Every story is valued, and evaluated - to establish what has worked well, and what potentially could have worked better. It is our view, that local services should meet the needs of local people.
Our findings are detailed in our trends analysis reports. Produced quarterly (every three months) they report on individual services, and also services as a whole right across the borough. We share the reports with our partners in the NHS and Local Authority, and they are also available right here on the website.
Survey on Healthcare and the Cost of Living
Healthwatch Harrow is exploring how the cost of living affects healthcare decisions made by Harrow residents. The cost of living means how much money people need to pay for everyday things, like housing, food, energy, and transport.
Please take a moment to complete this brief survey so that we can share our findings with the people who make decisions about healthcare in Harrow.
Click here to complete (paper copies on request).
News and views
"There was some confusion after discharge, but Healthwatch Harrow pointed me in the right direction!"
Latest reports and publication
April 2025 - March 2026, Experience of GP Services
Our GP report examines the experience of 2,420 local people.
Find out more
January - March 2026, Experience of Health and Care Services
Our quarterly report examines the experience of 1,063 local people.
Find out more
Advice and information
What choices do you have at your GP practice?
We've published new research showing that there are significant gaps between the choices patients want when booking a GP appointment and the…
NHS 111: Booking your A&E appointment
Learn what NHS 111 is and how you can use the service to book an A&E appointment
Getting a second opinion about your care
A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment…