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Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
Advice and Information -
The wait for planned medical care or surgery can be frustrating. That’s why you must get regular and accessible updates while you wait. -
Advice and Information -
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
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Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. -
Advice and Information -
Mental health problems are more common among lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQIA+) people. If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need. -
Advice and Information -
Confused about Long Covid? Find out the common symptoms and how to get support. -
Advice and Information -
Do you know about your rights to language support in NHS settings? -
Advice and Information -
Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems. -
Advice and Information -
Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need. -
Advice and Information -
The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know. -
Advice and Information -
From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it. -
Advice and Information -
Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how. -
Advice and Information -
NHS social prescribing link workers can connect you to the right community groups and services to help support you. -
Advice and Information -
The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital. -
Advice and Information -
The cost of living crisis has put many people under financial strain, and prescription costs are more than some can afford. Find out what help is out there to help you cover the cost of your medication. -
Report -
Edition Cover: At Headstone Manor and Museum.
Featuring local news, views, events and information. -
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Edition Cover: The Library, Harrow School
Featuring local news, views, events and information. -
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Edition Cover: Canons Park Garden Temple
Featuring local news, views, events and information. -
Report -
Our quarterly report examines the experience of 907 local people. -
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Our GP report examines the experience of 1,638 local people. -
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From April 2023 - March 2024 we engaged with 5,500 local people, published 36 reports, issued 6 newsletters, held many focus groups, and delivered an inspiring Social care. Who cares? forum.
Read all about it! -
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Our Report on Access to GP Services
The way we access local primary care services, such as GPs is evolving all the time. In recent years there has been a large shift towards remote services, with patients now booking online, and typically receiving their initial consultation (triage) through phone or video call.
Traditional methods, such as booking through the phone or in-person are on the decline, and this will affect certain groups with a support need – such as older people or those with a sensory disability.
Being able to see a GP of choice, or a GP at all, is also a recent challenge for some patients. Those with long-term, quite often complex needs value the continuity of seeing the same person, and often prefer a face-to-face relationship.
With all this change we launched a survey on access, completed by around 70 people from a range of ages and backgrounds. What did they tell us? -
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How Has Health & Social Care Changed for You?
Healthwatch Harrow hosted a forum at the Harrow Baptist Church on 29th November, attended by 75 people. The forum provided a space for residents to share changes they have experienced.
The event was opened by Healthwatch Chair, Ash Verma. The guest speakers and panellists were Lisa Henschen (Managing Director of Harrow Based Partnership), Shaun Riley (Assistant Director of Health and Wellbeing, Harrow Council) and Carrie Whelan and Gbemisola Akinterinwa (Team Managers at Central North West London NHS Foundation Trust). The programme included group discussions, presentations and a question and answer session. -
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Services work best, when they work together. -
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A new centre opens for orthopaedic surgery, -
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Edition Cover: Northala Fields Park.
Featuring local news, views, events and information. -
News -
Millions of people in England can book flu and COVID-19 vaccinations from today (Monday, 23 September) as the NHS rolls out additional protection for those most at risk ahead of winter. -
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News, views and events around Harrow. -
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10 October is World Mental Health Day -
Report -
We work right across Harrow, all year round. Read all about it - in our Annual Reports. -
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Our GP report examines the experience of 1,945 local people. -
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Our quarterly report examines the experience of 865 local people. -
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Edition Cover: Cemetary Park, Stanmore
Featuring local news, views, events and information. -
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A community event to increase awareness, challenge stigma, and celebrate the success of those in recovery from drug/alcohol addiction. -
Advice and Information -
The NHS App gives you a simple and secure way to access a range of NHS services. -
News -
Introducing our latest survey. -
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Edition Cover: Harrow in Winter
Featuring local news, views, events and information. -
News -
Our forum events. -
Advice and Information -
The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care. -
Advice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment. -
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