What does the North West London Integrated Care System do?

News - 26 July 2024

Services work best, when they work together.

The Integrated Care System (ICS) brings together all organisations in the planning and delivery of health and care services, including local authorities (boroughs/councils), NHS Trusts (acute hospitals, mental health providers, community care providers), GP practices (increasingly working together as primary care networks or PCNs), the voluntary sector and universities within our eight regional boroughs.

The Integrated Care Partnership (ICP) brings together the eight local authorities and leaders from the NHS.

There is a ‘high level’ strategy to:

  • Improve outcomes in population health and tackle inequalities in outcomes, experience and access.
  • Enhance productivity and value for money.
  • Support social and economic development.

Members of the ICP are voting members of the NHS Integrated Care Board plus one member from each local authority.

Dr Penny Dash and Cllr Nafsika Butler-Thalassis, Westminster Council’s Cabinet Member for Children, Adults and Public Health, are joint chairs.

Dr Dash says ‘I am confident communities will see our efforts make meaningful differences in the way that health and care is delivered in your area.’   Find out more in the full article.

You might also be interested in

How has health and social care changed for you?

How Has Health & Social Care Changed for You?

Healthwatch Harrow hosted a forum at the Harrow Baptist Church on 29th November, attended by 75 people. The forum provided a space for residents to share changes they have experienced.

The event was opened by Healthwatch Chair, Ash Verma. The guest speakers and panellists were Lisa Henschen (Managing Director of Harrow Based Partnership), Shaun Riley (Assistant Director of Health and Wellbeing, Harrow Council) and Carrie Whelan and Gbemisola Akinterinwa (Team Managers at Central North West London NHS Foundation Trust). The programme included group discussions, presentations and a question and answer session.
Report

GP Access Survey 2024

Our Report on Access to GP Services

The way we access local primary care services, such as GPs is evolving all the time. In recent years there has been a large shift towards remote services, with patients now booking online, and typically receiving their initial consultation (triage) through phone or video call.

Traditional methods, such as booking through the phone or in-person are on the decline, and this will affect certain groups with a support need – such as older people or those with a sensory disability.

Being able to see a GP of choice, or a GP at all, is also a recent challenge for some patients. Those with long-term, quite often complex needs value the continuity of seeing the same person, and often prefer a face-to-face relationship.

With all this change we launched a survey on access, completed by around 70 people from a range of ages and backgrounds. What did they tell us?
Report
Woman laughing with a Healthwatch banner in the background

Can I access my GP records online?

From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.
Advice and Information