News and reports
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We're Still Here for You
The Government has announced that it wants to change the law, regarding Healthwatch.
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NHS North West London - Call for Volunteers!
NHS North West London is looking for passionate volunteers to help shape local healthcare. If you have lived experience of managing a long-term…
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Drug and Alcohol Misuse in Harrow - Event
Concerned about drugs, alcohol, or substance misuse in Harrow? Working with young people or families facing these issues? Want to learn about local…
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Latest reports and publication
Healthwatch Harrow Newsletter, June 2025
Edition Cover: Looking onto Wembley
Featuring local news, views, events and information.
Featuring local news, views, events and information.
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GP Access Survey 2025
Our Report on Access to GP Services
The way we access local primary care services, such as GPs is evolving all the time. In recent years there has been a large shift towards remote services, with patients now booking online, and typically receiving their initial consultation (triage) through phone or video call.
Traditional methods, such as booking through the phone or in-person are on the decline, and this will affect certain groups with a support need – such as older people or those with a sensory disability.
Being able to see a GP of choice, or a GP at all, is also a recent challenge for some patients. Those with long-term, quite often complex needs value the continuity of seeing the same person, and often prefer a face-to-face relationship.
With all this change we launched a survey on access, completed by around 60 people from a range of ages and backgrounds.
The way we access local primary care services, such as GPs is evolving all the time. In recent years there has been a large shift towards remote services, with patients now booking online, and typically receiving their initial consultation (triage) through phone or video call.
Traditional methods, such as booking through the phone or in-person are on the decline, and this will affect certain groups with a support need – such as older people or those with a sensory disability.
Being able to see a GP of choice, or a GP at all, is also a recent challenge for some patients. Those with long-term, quite often complex needs value the continuity of seeing the same person, and often prefer a face-to-face relationship.
With all this change we launched a survey on access, completed by around 60 people from a range of ages and backgrounds.
Find out more