Improving Planned Care – Your Views?

News - 20 February 2025

The local NHS writes "This spring, NHS North West London wants to talk to residents, health and care professionals, and community groups on how we can improve planned care for all.

Planned care refers to non-emergency health care, such as hospital outpatient appointments or planned surgery. This piece of work does not cover mental health care. 

We want to improve waiting times, fair access and peoples’ experience of planned care. To do this, we need to consider the changing needs of people in North West London, the increasing number of people who are seeking care, and how we tackle the unfair differences in waiting times and care experiences for people from different communities. 

We want to capture your views so that we can help make improvements to planned care in North West London. For background, we have produced a paper, that sets out the issues and challenges.   

Your Views? You can get involved by completing our short survey. You can also send written comments by post (Freepost, Healthier North West London) or email to nhsnwl.communications.nwl@nhs.net. Please share your views by 15th March 2025.   

Join our virtual Residents’ Forum on 5th March, 6pm - 7.30pm. Book your place now."

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