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Advice and Information

NHS 111: Booking your A&E appointment

Learn what NHS 111 is and how you can use the service to book an A&E appointment
28 February 2025
Three women in a hallway filling out a form. Two are clinicians.

Getting a second opinion about your care

A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment plan. What are the new rules about second opinions and and how can you request one?
3 February 2025

What help can you get to pay for your NHS prescription?

The cost of living crisis has put many people under financial strain, and NHS prescriptions costs are more than some can afford. Find out what help is out there to help you cover the cost of your medication.
19 November 2024
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Do you need help travelling to NHS services?

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
18 November 2024
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What can the Pharmacy First scheme do for me?

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.
15 November 2024

The NHS App

The NHS App gives you a simple and secure way to access a range of NHS services.
30 October 2024
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How to get the most out of your GP appointment

Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP appointment.
10 October 2024

Where can I get help for health out of hours?

People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
5 October 2024
Mouthwash and tap in front of a dentist chair

What the new dental recovery plan means for you

Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need.
21 February 2024
Two men stood chatting over a clipboard

What can the Pharmacy First scheme do for me?

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.
12 February 2024
Woman laughing with a Healthwatch banner in the background

Can I access my GP records online?

From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.
11 December 2023
Two people outside an event chatting to each other

Referrals and your right to choose

Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.
21 November 2023

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