Annual Report Archive

We work right across Harrow, all year round. Read all about it - in our Annual Reports.
Report

How has health and social care changed for you?

How Has Health & Social Care Changed for You?

Healthwatch Harrow hosted a forum at the Harrow Baptist Church on 29th November, attended by 75 people. The forum provided a space for residents to share changes they have experienced.

The event was opened by Healthwatch Chair, Ash Verma. The guest speakers and panellists were Lisa Henschen (Managing Director of Harrow Based Partnership), Shaun Riley (Assistant Director of Health and Wellbeing, Harrow Council) and Carrie Whelan and Gbemisola Akinterinwa (Team Managers at Central North West London NHS Foundation Trust). The programme included group discussions, presentations and a question and answer session.
Report

GP Access Survey 2024

Our Report on Access to GP Services

The way we access local primary care services, such as GPs is evolving all the time. In recent years there has been a large shift towards remote services, with patients now booking online, and typically receiving their initial consultation (triage) through phone or video call.

Traditional methods, such as booking through the phone or in-person are on the decline, and this will affect certain groups with a support need – such as older people or those with a sensory disability.

Being able to see a GP of choice, or a GP at all, is also a recent challenge for some patients. Those with long-term, quite often complex needs value the continuity of seeing the same person, and often prefer a face-to-face relationship.

With all this change we launched a survey on access, completed by around 70 people from a range of ages and backgrounds. What did they tell us?
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Annual Report, 2023-24

From April 2023 - March 2024 we engaged with 5,500 local people, published 36 reports, issued 6 newsletters, held many focus groups, and delivered an inspiring Social care. Who cares? forum.

Read all about it!
Report